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SEC is helping Victorians tap into savings by switching to heat pump hot water

29 April 2025

The SEC is making it easier for more Victorians to save on their energy bills by switching to energy-efficient, electric heat pump hot water systems through our expanded heat pump pilot.

With water heating accounting for around 20% of household energy, now is the ideal time to upgrade to a heat pump hot water system and enjoy the benefits of lower running costs and a more sustainable home.

Heat pump technology provides hot water whenever you turn on the tap and costs much less to run than gas and older electric hot water systems.

Visit secvictoria.com.au/heatpumps or call 1300 305 700 to learn about how heat pump hot water systems work, compare products and indicative prices or speak to one of our team.

Residents in Ballan, Maroondah and the Yarra Ranges also have the option to connect to an SEC-endorsed installer for a personalised quote.

After installing an electric heat pump hot water system more than six months ago, Ringwood East resident Alex Robertson, is now benefiting from lower energy bills while also reducing emissions.

The upgrade to a heat pump hot water system is part of Alex’s journey to go electric and follows the installation of solar panels, a solar battery storage system and the replacement of gas ducted heating with reverse cycle air conditioning. Alex estimates that, thanks to his electric heat pump hot water system, his household energy bills have reduced by around $400 a year.

“Getting the heat pump was an easy switch – it’s quiet, gives us reliable hot water when we need it, and was hassle-free to install. Our move towards making our home electric has drastically cut our bills and it feels great to be running the house more sustainably.”

SEC CEO Chris Miller said: “Helping Victorians to reduce their energy bills with initiatives such as our heat pump hot water pilot is central to the SEC’s purpose.

“The SEC is not only investing in wind, solar and storage to bring more affordable renewable energy online, but helping households access the information, products and services that will help them benefit from the transition.”

By upgrading to a heat pump, households can save up to $330 a year on energy bills. For households with solar, the savings are even greater - you can heat your hot water for free by setting your heat pump hot water system to heat water when the sun generates the most energy.

Eligible households could also receive a rebate and discount of up to $1,500 on their heat pump or solar hot water installation through the Solar Homes program and the Victorian Energy Upgrades program.

The pilot is part of the SEC’s work to build a one-stop-shop that simplifies the process of going electric to cut household energy bills and emissions.Visit secvictoria.com.au/heatpumps or call 1300 305 700 to get started.

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