Key takeaways
Here you’ll find answers to common questions about Easy Electric SEC – our information website and online tool.
If something’s missing, please let us know by completing our contact form. Or call our Customer Advisory Team on 1300 305 700 from 9am to 5pm weekdays (except on public holidays).
Here you’ll find answers to common questions about Easy Electric SEC – our information website and online tool.
If something’s missing, please let us know by completing our contact form. Or call our Customer Advisory Team on 1300 305 700 from 9am to 5pm weekdays (except on public holidays).
FAQs
Easy Electric SEC is a website and online tool Victorian householders can use to explore and plan going electric – all at once, or a bit at a time.
It includes information about energy-efficient, electric products and appliances, SEC-endorsed installers, government rebates and discounts, finance options and more.
Our Easy Electric SEC online tool makes it super easy for Victorian households to reduce energy bills by switching to electric. If you’re looking to take control of your energy costs in a quick and simple way, Easy Electric SEC is a great place to start. Use it to:
- understand your energy use and potential savings
- explore electric upgrades, get recommendations and estimated costs – including rebates and discounts
- ask for a tailored, obligation-free quote
- find an SEC-endorsed installer near you.
You’ll receive a summary of your estimate by email, which will include a list of the SEC-endorsed installers you chose.
Your SEC-endorsed installer(s) will contact you within one business day to explain next steps. For example, they may want more information about your request or could even arrange a site visit before they quote.
They’ll then be your main contact and send quotes directly to you.
You’ll receive a summary of the SEC-endorsed installers you chose by email.
They will contact you within one business day to find out what you’re planning to do. They may need more information about your job and will explain whether they need to call you or arrange a site visit before quoting.
They’ll then be your main contact and if you’ve asked for quotes, they’ll send them directly to you.
If you select the Explore going electric option, we'll still email your upgrade recommendations and estimated costs.
You can also contact our Customer Advisory Team on 1300 305 700 from 9am to 5pm weekdays (except on public holidays). They’ll explain options that are available to you.
Yes. Use Easy Electric SEC to get information to create a plan for going electric. You can get information about estimated costs and savings, including rebates you may be eligible for. You don’t even have to ask for a quote.
Have a question that’s not here?
Please complete our contact form, or call our Customer Advisory Team on 1300 305 700 from 9am to 5pm weekdays (except on public holidays).